At least 300 government services have already been digitized, President William Ruto has said.
In November 2022, the government announced plans to migrate all its services to the digital platform in the next six to 12 months.
Speaking in Nyeri on Friday, Ruto said the government will digitise 5,000 government services by June.
“I expect that the 5,000 un-digitised services should be digitised in the next six months for Kenyans to access land records and other government services without unnecessary bureaucracy,” he said.
Last month, the government announced that all payments for government services shall be made through the E-citizen portal.
Treasury Cabinet Secretary Njuguna Ndung’u gazetted the portal to be the official government digital payment platform.
He also announced that more transactions are being migrated to the online payment portal, as the government unveils a new universal pay bill number, 222222.
“All payments for government services shall progressively be made through eCitizen.go.ke. The official Government of Kenya Pay Bill Number is 222222,” he said.
Speaking on digitisation, President Ruto said Kenyans should be able to pay for government services from the comfort of their home without necessarily going to places physically.
He said digitisation is already making huge strides to seal loopholes in matters collecting tax.
“Kenyans should be able to access documents and services using technology. We must use technology to close the loss of government revenue,” Ruto said.
Government payments going digital are aimed at increasing revenue collection and minimising the cost of collection and enhancing service delivery.
The digital payments platform is integrated with all available electronic payment platforms in Kenya, including mobile money payment services.
A raft of government services have been bundled under the e-citizen, generating hundreds of thousands of transactions monthly.
The portal generates an invoice for the various services and the user proceeds to pay the amount using mobile money platforms through the government’s pay bill number.
Once payment is made, the system reflects the transaction and generates a receipt that the user can print.
Services provided under the portal include motor vehicle ownership, land searches, birth, and death registrations.
