Jambojet, a leading Kenyan airline, has reported an incident involving one of its aircraft during routine overnight maintenance. The airline stated that the aircraft, which was parked at the time, rolled off the ramp and collided with a pole, causing damage to its nose section.
No Injuries Reported
In its statement, Jambojet confirmed that the incident did not result in any injuries to staff members. The company emphasized its commitment to the safety of its personnel and operations.
“We wish to report that no injuries occurred to our staff during this incident,” Jambojet said, reassuring the public that their safety protocols remain robust.
Investigation Underway
Jambojet highlighted that an investigation into the matter is currently underway. The airline is collaborating closely with relevant authorities to determine the cause of the incident and implement measures to prevent similar occurrences in the future.
The company stressed its dedication to maintaining high operational standards, stating, “Our team is working diligently with the authorities to investigate the matter and ensure all necessary measures are taken to prevent a recurrence.”
Aircraft Grounded
As a precautionary measure, the damaged aircraft has been withdrawn from operations pending a thorough assessment and clearance. Jambojet underscored its priority of ensuring all aircraft are fully operational and safe for service.
“The aircraft has since been removed from operations until it is cleared,” the airline confirmed.
Flight Disruptions Expected
Jambojet acknowledged that the incident would lead to disruptions in its flight schedule, affecting some passengers. The airline committed to notifying impacted customers directly and assisting them as needed.
“We anticipate some flight disruptions due to this incident, and the affected guests will be communicated to directly,” the company said.
Jambojet expressed its regret for the inconvenience caused, extending an apology to its customers while reaffirming its dedication to maintaining safety and reliability.
Reassuring the Public
The airline reiterated its commitment to upholding the highest safety standards across all aspects of its operations. It assured Kenyans that the incident was being handled with the utmost care and professionalism to ensure continued trust in its services.
“We apologise for the inconvenience caused and reiterate our commitment to the safety of our staff and customers,” the statement concluded.
Commitment to Safety
As a leading airline in the region, Jambojet has built its reputation on reliability and safety. This incident marks an opportunity for the company to review its maintenance and operational protocols to strengthen its systems further.
While the occurrence has led to some operational challenges, Jambojet’s proactive response reflects its dedication to prioritizing the well-being of its staff and passengers.
Supporting Affected Passengers
The airline’s swift acknowledgment of potential disruptions and its promise to communicate directly with affected passengers demonstrates its commitment to minimizing inconvenience. By addressing the issue transparently and promptly, Jambojet aims to maintain its standing as a trusted airline in Kenya and beyond.
Looking Ahead
With an investigation underway, Jambojet’s focus is on identifying the root cause of the incident and taking corrective action to prevent recurrence. By doing so, the airline reinforces its dedication to maintaining a safe and efficient operation for all its customers.
Jambojet’s leadership in handling the situation showcases its responsibility as an airline and its ability to manage challenges effectively, ensuring the safety and satisfaction of its passengers remain at the forefront.
